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About cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on our website to:

  • recognise you whenever you visit our website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content; and
  • make your online experience more efficient and enjoyable.

Your consent

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

The cookies we use

The table below provides some information on the cookies which we use on our website:

Cookie NameWhat it doesWhy is it usedHow long it lasts
ci_sessionThis may save session id, user ip, browser and operating system information, last activity. Some information like session id and last activity may be saved in hash.Codeigniter is PHP based framework. it is an open source framework for publishing content on the World Wide Web and intranets.This cookie expires in 2 hours.
__utma, __utmb, __utmc, __utmz, _ga, LSID, LSOSID, GALX, GoogleAccountLocale_sessionGoogle Analytics: A random unique number or string of letters and numbers to identify your browser, the times and dates that you interacted with the site recently and the marketing materials or referring pages that led you to the site.Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help us see how our website is used. In doing so information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (from advertising or referring websites), and which pages are most frequently viewed. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.The longest lasting cookie expires 2 years after your last visit to the website. Others are deleted 6 months, 30 minutes and the moment you close your browser.
landingBugherd: BugHerd uses a 3rd party cookie to remember your login so that the sidebar will show on your site for all the invited users. It's possible that cookies have been deleted, or that you are using a different browser or different computer from when you last logged into BugHerd.bugherd is a bug tracker for web designers and developers. it embeds in the website you’re building and allows technical and nontechnical people to collaborate on the website as it’s being built.these cookies will generally be sessional cookies, and are not retained on your system once you close your browser.
LOGIN_INFO, demographics, VISITOR_INFO1_LIVEYoutube: Various unique identifiers, as well as login information that may relate to a Google account.Google set a number of cookies on any page that includes a Youtube video. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Youtube users, including information that links your visits to our website with your Google account if you are signed in to one. Information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. This cookie does not identify you personally unless you are logged into Google, in which case it is linked to your Google account.Most of the cookies expire 10 years after your last visit to a page containing a Youtube video, although some expire sooner.
GAPS, NID, PREF, SNID, GoogleAccountsLocale_sessionGoogle Calendar: Various unique identifiers, except for PREF which stores your options such as preferred zoom level.Google set a number of cookies on any page that includes a Google Calendar. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Calendar users, as well as information about which calendar you are viewing, and which tab you are currently on.The longest lasting cookie expires 2 years after your last visit to the website.
khcookie, APISID, S_awfe, SSID, SS, SID, SAPISID, PREFGoogle Map: Various unique identifiers, except for PREF which stores your options such as preferred zoom level.Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users.Most of the cookies expire 10 years after your last visit to a page containing a Google Map. Except for SS which will expired after 10 years.
HSID, NID, PREF, SAPISID, SID, SSID, S, S_adsense, BEAT, ULS, OTZGoogle Plus: Google plus cookies which allow sharing of a page on Google plus account.Google+ is a social networking and identity service owned and operated by Google Inc.The longest lasting cookie expires 2 years after your last visit to the website.
act, c_user, csm, dart, fr, lu, p, pl, presence, s, sub, xs, datrFacebook: Facebook cookies which allow sharing of a page on Facebook.Facebook is an online social networking service.The longest lasting cookie expires 2 years after your last visit to the website.
__adroll, __consentThe AdRoll platform uses cookies, tracking pixels and related technologies to provide our services for Advertisers. Cookies are small data files that are served by our platform and stored on your device.AdRoll is an online marketing platform that now has a handful of products including what they're known best for remarketing/retargeting.The longest lasting cookie expires 2 years after your last visit to the website.
SnapABugRef, SnapABugHistory, SnapABugVisit, SnapABugNoProactiveChat, SnapABugChatSession, SnapABugChatPoll, SnapABugChatMessage, SnapABugChatView, SnapABugUserEmail, SnapABugBanned, SnapABugChatWindow, SnapABugMinimizeStashCookie, SnapABugAgentAvatarTracking of origin and site entry, tracking of chat in progress, message type by visitor persistence across pages, check logic handling, keep track of the visitor visits and last chats to present history to agent, detection of new session, visitor email address used to prepopulate the pre-chat window, tracking of visitor banned for chatting (banned by agent ban command), tracking of the chat box position and minimize status, detection of new messages while minimized so they persist during navigation, we are using this cookie to store the agent image URL for showing the agent avatar on the minimize state of the chat. The only personal information about the visitor stored in a cookie is the email address they provided. This information is scrambled (not readable in plain text).SnapEngage is a live chat software that is designed to empower your sales and support teams with features like team chats, reporting, monitoring, user roles, transfers, and priority tiers.Minimum duration of the cookies are 0 mins and maximum is 1 year.
_clientIdTrackedUsed to track last visited pages, source i.e. from where user landed, medium if any, content if any, keywords/terms that user entered in search engine to find us, campaign tracking i.e. if user is visiting from on going campaign, client id is generated as random numbers to identity user as unique.We have developed this cookie to understand how you arrived at the site to help provide a better experience and offer our continued services to you.The longest lasting cookie expires 2 years.

More information

For more information about how we handle your personal information, please see our Privacy policy.

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